This guide explains the system in plain English. Start with the setup checklist, then open any section whenever you need a reminder.
Set this up once, then update it whenever your work, prices, or schedule changes.
This is the page clients see. Add a profile photo, cover photo, bio, city, specialties, Instagram, website, booking introduction, and examples of your work.
Services are the choices clients see while booking and the choices you see in the Mobile POS.
Settings controls your artist name, public booking address, studio information, timezone, sales tax, and the hours clients can request.
Important: Tap the Save button in each settings section after making changes.
Open SettingsYou can explore and set up the complete Parlors POS system before registering for payment processing. When you are ready, open the North card on your Dashboard and choose Register When Ready.
Your information stays secure: Banking and identity details go directly to North and are not stored by Parlors POS.
Your public profile works as your portfolio, service menu, and booking page.
Appointments keeps online bookings, appointments you create, unavailable time, client details, and balances together.
Tap an appointment to open its full details. You can review contact information, placement, size, style, budget, description, reference images, quoted price, deposits, tips, and the remaining balance.
Pending Payment means a required booking payment has not completed. Update active appointments to Confirmed, Completed, Cancelled, or No Show so your records stay accurate.
Use Create Appointment when a client books by phone, message, or in person. Enter the client, service, date, time, duration, quoted total, and notes. Saving it removes that time from online availability.
Use Reserve Time for lunch, travel, personal time, consultations, or days the studio is closed. Clients cannot book over a reserved block. Your notes remain private.
Open the appointment and tap Collect Remaining Balance. Parlors POS sends the client and unpaid amount into Mobile POS so you do not need to calculate or re-enter it.
Create the sale on your phone, then let the client securely pay from theirs.
Every card transaction has an unavoidable 3.85% merchant processing fee charged by North. Parlors POS keeps that required cost from reducing your earnings by adding a 4% booking fee to online card payments and using the same 4% in-person card price with a cash discount.
The unavoidable card fee is paid by the client—not deducted from your service price.Online payments include the booking fee. In person, paying cash applies the cash discount and returns the total to your normal service price.
Choose a service when its saved price is correct. Choose Custom Amount when the final tattoo price is different. The minimum charge is $0.50.
Make sure the client name is entered, a valid service or Custom Amount is selected, and the charge is at least $0.50. Live QR payments require an active North account. Cash payments can still be recorded before card activation.
Clients are added automatically from appointments and POS sales.
Open a client to edit their name, phone, email, preferred style, preferred placement, and private notes. You can also upload reference photos, healed work, design ideas, or other useful images and choose a profile photo.
The client page combines appointment history and completed Mobile POS activity, including visit count and lifetime value. Archive a client to remove them from active use without deleting their record; archived clients can be restored later.
View CustomersTransactions shows online booking payments and Mobile POS payments in one place.
Search by client, service, transaction number, appointment number, processor number, or notes. Filter by date, status, source, payment type, or live/test environment.
Use Download CSV for a spreadsheet or Print Report for a printable copy.
Support is a private conversation between you and Parlors POS support.
Open More, choose Top Tier Support, describe what you need, and tap Send for Help!. Questions big or small are welcome.
Replies stay in the same private thread so you can return to the page, review earlier messages, and continue the conversation without starting over.
Open Top Tier SupportThis gives Parlors POS its own icon and lets you open it like an app. You do not need an app store or a download.
Tap the Parlors POS icon anytime to open your dashboard. Stay signed in on a personal device so it is ready when you need it.
Keep your services, prices, hours, and profile current. Review every appointment before the session. For card payments, always confirm that the transaction says Paid before considering checkout complete. Created, Pending, and Failed are not completed payments.